Cookie use policy

This policy refers to the cookies used in the websites and applications operated by the Forever Smile Clinic and is supplemented by the Terms and Conditions and the Privacy Policy.

1. What is a cookie and what is it used for?

Cookies are very useful and perform various functions that make browsing a site easy and pleasant. You could say that they are like "memories" of the site about you, helping him to remember how you navigated its pages and the choices you made along the way.

You can navigate easier and faster on a site that remembers you than on one that doesn't recognize you. That's why most sites you know and like use cookies.

A cookie is a simple piece of information in the form of a very small text file. Each cookie is unique and is composed of the name of the site that created it and a unique string of numbers and letters.

Most sites place cookies on your device's hard drive (computer, mobile phone or tablet) when you browse them. They do this through your browser - for example Google Chrome, Internet Explorer, Safari or Firefox. A cookie can only be read and retrieved by the site that created it; sites can never exchange information with each other through cookies.

Some cookies are valid only during your visit. These "session cookies" disappear from your computer or mobile device after you close your browser. Other cookies remain on your computer or mobile device after you close your browser and are still valid for a specified period of time. These "persistent cookies" are activated every time you visit the site that generated them.

  1. What's not in a cookie?

Cookies (as stand-alone items) do NOT contain:

  • Personal information - you cannot be personally identified based on a cookie.

  • Program code - unlike a computer virus, a cookie is not composed of code, which means that it is not able to damage your device.

What types of cookies do you find on our website?

A visit to this site may place the following types of cookies:

  • cookies strictly necessary for the operation of the site

  • site analysis and performance cookies

  • cookies for personalized advertising

  • Cookies regarding the analysis of the behavior of the site visitors

Cookies can be used for various purposes. First, they may be necessary to ensure the proper functioning of the website. For example, without cookies, it can be difficult for the website to remember that you are logged in. These are called necessary cookies, and are active automatically, not being conditioned by the visitor's consent. We have included cookies placed here to show you non-personalized advertising (which reminds you that an ad has been displayed), as well as those that measure our audience on the site (but do not include the demographic or audience segmentation component). whereas without traffic measurement our site cannot be profitable and privacy rules are not intended to block the display of advertising.

Analytics cookies collect information about how visitors use a web page, such as which pages are the most popular, which method of linking the pages is most effective, and whether users receive error messages from web pages. . These cookies allow us to offer users a high quality user experience and have the role of helping to improve the way our website works, as well as the demographic segmentation of the audience, which is further used in personalizing advertising if this purpose is allowed.

Last but not least, when we integrate social networking plugins into the site, they place social media cookies to allow the playback of the content (eg youtube, soundcloud), to give you the opportunity to log in using a third party service (e.g. Facebook or Google), as well as to give you the opportunity to appreciate or share a page or product on your favorite social service.

We also use cookies to allow the personalization of online advertising. The use of advertising personalization cookies is a current standard on many of the important sites you visit. Advertising of this type helps us to reach the categories of customers interested in a certain type of product, to which the respective advertisements are displayed. Usually, the information about the categories that define the range of interested users is not personal data, but the profile that is created about visitors is based on the data collected through advertising profiling cookies, falls into the category of personal data. How these cookies are placed by services controlled by us results that the profiling (which is a processing of personal data) through these cookies is performed by us as a data controller. You can choose not to be profiled by Google for advertising purposes at https://www.google.com/settings/ads

Cookies are text files, provided to your browser by a web server and then stored on your computer's hard drive. Most browsers are set to accept cookies. However, if you prefer this, you can reset your browser to either notify you whenever you receive a cookie or even refuse to accept cookies.

  • Cookie settings in Internet Explorer - Internet Explorer

  • Cookie settings in Firefox - Firefox

  • Cookie settings in Chrome - Chrome

  • Cookie settings in Safari - Safari

  • Cookie settings in Edge - Edge

  • Cookie settings in Opera - Opera

However, you should be aware that some sections of our site will not be able to be viewed normally if you have set your browser to reject cookies. Not because we don't want to, but because some features of our website may not work properly without the use of cookies.

Last but not least, when we integrate social networking plugins into the site, they place social media cookies to allow the playback of the content (eg youtube, soundcloud), to give you the opportunity to log in using a third party service (e.g. Facebook or Google, Instagram), as well as to give you the opportunity to appreciate or share a page or product on your favorite social service.

We also use cookies to allow the personalization of online advertising. The use of advertising personalization cookies is a current standard on many of the important sites you visit. Advertising of this type helps us to reach the categories of customers interested in a certain type of product, to which the respective advertisements are displayed. Usually, the information about the categories that define the range of interested users is not personal data, but the profile that is created about visitors is based on the data collected through advertising profiling cookies, falls into the category of personal data. As these cookies are placed by services controlled by us, it results that the profiling (which is a processing of personal data) through these cookies is performed by us as a data operator. You can choose not to be profiled by Google for advertising purposes at https://www.google.com/settings/ads

Third parties who have access to personal data from the Forever Smile Clinic website

This site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us constantly analyze how users use our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You can refuse the use of cookies by selecting the appropriate settings on your browser.

We also use Google Maps services that integrate maps from Google Maps service provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). The data processed by Google may include your IP address and location, which may be processed in the United States. However, this data will not be collected without your consent (this depends on your mobile device settings). Additional information about Google Maps can be found in the Privacy Policy https://www.google.com/policies/privacy/ Opt-Out: https://adssettings.google.com/authenticated
We use Facebook Pixel to target more people who visit our site. We also use Facebook Pixel to improve our ads and give people more relevant ads for them, a practice that is quite common in the e-commerce industry.
Facebook pixel is a short piece of JavaScript code that is inserted into the HTML code of a web page. When a webpage is loaded, the Facebook pixel sends general information about the browser session to Facebook. If possible, a secure HTTP connection is used here. No personal data is transmitted about the site visitor.

Other third parties that have access to your data are: Google Adwords (Double Click) which is a provider of promotion and marketing services. DoubleClick is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). DoubleClick uses cookies to show you relevant advertising. A pseudonym (ID) is assigned to your browser to verify which ads have been shown in your browser and which ads have been downloaded. Cookies do not contain personal information. The use of DoubleClick cookies allows only Google and its partner sites to place ads based on previous visits to our other sites. The information generated by the cookie will be transmitted to and stored on servers in the United States by Google for analysis. A transfer of data by Google to third parties takes place only on the basis of legal regulations or as part of the processing of order data. Under no circumstances will Google combine your data with other data collected by Google. You can prevent the storage of cookies by selecting the appropriate setting in your browser software, however, as a precaution, we would like to point out that in this case you may not be able to fully use all the functions of our web pages. You may also object to or prevent the collection of data generated by cookies and related to your use of websites, as well as the processing of such data by Google, by downloading and installing the browser plugin available at the following link in section "DoubleClick Disable Extension".
On our site, you can use social plugins (for example, the "Like and Share" button) from the social network (hereinafter referred to as "providers"). We have no influence on the data collected and events related to the data processing, nor do we know the full extent of the data collection or the purposes of the processing or storage periods. We also have no information about deleting data collected by the plugin provider. The plugin provider stores the data it collects as usage profiles and uses it for advertising, market research and / or needs-based design of its website. Such an analysis takes place in particular (even for offline users) to display needs-based advertising and to inform other social network users of your opinion about Forever Smile Clinic products / services. Through these plugins, we give you the opportunity to interact with social networks and other users, so that we can improve our offer and design our site of most important interest to you. The legal basis for the use of plugins is Article 6 (1). ) lit. f GDPR. If you access a page on our site that contains such a plugin, your browser makes a direct connection to that provider's servers.

The content of the plugin is transmitted directly by your browser by the provider and integrated into the site. Through this integration, the provider receives information that you have accessed on the website of our site, even if you do not have a user account with the provider in question or you are not connected to the service in question. This information (including your IP address) is transmitted directly from your browser to a server of the US provider in question, stored there as a user profile and, among other things, used for advertising, market research and needs the design of the supplier's website. You have the right to object to the creation of this user profile, through which you must contact the provider of that plug-in to exercise this right. The links to do this can be found below. If, during your visit to our site, you are logged in to your Facebook user account, that provider may also associate the site visit with your user account. If you interact with a plugin, e.g. If you activate the "Like" or "Share" button, the relevant information is also transmitted directly to a server of the US provider and stored there. The information is also published through your user account in the special social network and displayed in your contacts there. Even if you are not connected to vendor plugins when you visit our website, the data collected by the plugins may, in certain circumstances, be associated with your user account.

Through a plugin, every time you access the site, a cookie is placed with an ID. Because your browser sends this cookie each time you connect to that provider's server without being asked, Facebook and Instagram may, in principle, create a profile of sites that have been accessed by the user you belong to. If necessary, then it would be possible to later associate this ID with a person - for example, at the time of a subsequent connection with the provider. The data is transmitted regardless of whether you have an account with the plugin provider and are connected to it. If you are logged in to the plugin provider, the data collected on our site is directly associated with your existing plugin provider account. If you click the activation button and, for example, link to the website, the plugin provider also stores this information in the user account and publishes it publicly to your contacts. If you do not want the association with your user profile to be associated with your user profile, you must log out of that service before visiting our site. Additionally, you can select the "Disable third-party cookie" feature in your browser settings. Then, your browser no longer sends cookies to the special server of the social network. With this setting, however, under certain circumstances, other third-party features will no longer work on other websites in addition to plugins.

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. An overview of Facebook plugins and their appearance can be found at the following link: https://developers.facebook.com/docs/plugins

Also to facilitate communication with our customers we decided to integrate an e-mail module in the site that can collect personal data of chatbox users. More details can be found here

By using this site, you consent to the processing of data about you in the manner and for the purposes set out above.

Want to know more about our cookies? Our data protection officer is at your disposal at office@foreversmile.ro